Privacy Policy
Last updated: 19 September 2026
FullJack asks for five things when you create an account, and nothing more. This page says exactly what they are, why we need them, how long we keep them, and how to have them deleted.
Who is responsible
FullJack is operated by Prima Global Yazılım Mühendislik İnşaat ve Ticaret Ltd. Şti., Alanya, Türkiye ("we", "us"). We are the data controller for the information described here. You can reach us at support@fulljack.net.
What we collect, and why
| Data | Why we need it |
|---|---|
| Nickname | It is the name shown at the table to other players. |
| Email address | It is your login, and the only way to recover your account. |
| Password | To sign you in. It is stored only as a cryptographic hash — we cannot read it, and neither can anyone who obtains the database. |
| Date of birth | To confirm you are 18 or older. We store the date so we do not have to ask again. |
| Country | Some countries do not allow this kind of game. We use it to apply those restrictions. |
| Player ID | A code such as FJ-XXXX-XXXX that identifies your account in our systems and in support requests. |
While you play, we also record game data: your chip balance, the hands you play, the bets and bonuses you place, and when you last signed in. This is what makes your balance survive when you close the app, and it tells us which parts of the game people enjoy.
Like any website, our servers keep short technical logs: IP address, device and browser type, and the time of the request. These exist to keep the service running and to stop abuse.
What we do not do
- We do not sell your data, and we never have.
- We do not use it for advertising profiles.
- We do not ask for your real name, your phone number or your address.
- We do not process payments, because there is nothing to buy.
Who else sees it
Your data sits on servers we rent from Hetzner Online GmbH in Finland, inside the European Union. Hetzner provides the machines; they do not use your data for anything of their own. We do not share your information with anyone else, unless a court or a competent authority requires it by law.
How long we keep it
- Account data — for as long as your account exists.
- Game data — for as long as your account exists.
- Technical logs — up to 90 days, then deleted automatically.
- After you close your account — everything is deleted within 30 days.
Your rights
You can ask us to show you the data we hold about you, to correct it, to delete it, or to send you a copy in a portable form. You can also object to how we use it, or ask us to restrict it. Write to support@fulljack.net from the email address on the account, or include your Player ID. We answer within 30 days.
If you are in the European Union or the United Kingdom, the legal basis for the account data is the contract between us — we cannot run your account without it. For security logs, the basis is our legitimate interest in keeping the service safe. If you believe we have handled your data badly, you may complain to your national data protection authority.
Children
FullJack is for adults. It is not directed at children, and we do not knowingly collect information from anyone under 18. If you believe a minor has created an account, write to us and we will delete it.
Cookies and local storage
We use a single sign-in token so you stay logged in between visits, and the browser's local storage to remember small preferences such as whether the sound is on. We do not use advertising or tracking cookies.
Changes to this policy
If we change what we collect or what we do with it, we will update this page and change the date at the top. If the change is significant, we will tell you in the game before it takes effect.